At ENS, A Havis Company, we put our knowledge and expertise into action to create sleek, modern solutions which allow for rapid and seamless customer service - the ultimate key to success in the Quick Service and Fast Casual Restaurant industry.
With demand for drive-thru services having been increasing steadily, long before the pandemic, many QSR/Fast Casual businesses are seeking to move towards drive-thru only models.
Why is this happening?
Changing consumer preferences - customers want even higher levels of convenience.
Labour shortages - widespread shortages of staff mean some outlets are struggling with the upkeep of traditional indoor seating models.
Real estate costs - with the costs of renting and/or building new locations, businesses are moving towards more efficient and profitable means of doing business.
As the industry leader in technology mounting solutions, ENS, A Havis Company offers an extensive selection of innovative solutions suited for QSR/Fast Casual settings. Get in touch to learn more.
As the industry leader in unique, innovative and high-quality technology mounting solutions, ENS can help towards achieving the following goals.
Rapid, efficient service
Easy ordering whether this be in-store (at counter or at table) or in the drive-thru
Seamless payments
Mobile Point of Sale (mPOS)
Mobile point of sale (MPOS) systems are a huge growth segment in QSR/Fast Casual today, With an increasing number of new devices and innovative functionality on offer, more and more businesses are seeing the benefits. In QSR/Fast Casual settings, the benefits and use cases of mPOS devices are endless - for example;
Taking orders at tables or in the drive-thru
Taking payment at tables
Taking payment at drive-thru window
Line-busting
Fixed POS
To ensure seamless customer service, it is vital to ensure the fixed point of sale set-up in your Quick Service Restaurant is optimized. As the industry leader in high-quality technology mounting solutions, ENS can help you to achieve this.
ENS Metal Stands
The ENS premium range comprises high quality metal payment stands. Extremely robust and secure, ENS metal stands allow you to lock devices to prevent theft and substitution. In addition, anti-skimming solutions can easily be integrated.
Despite the robust nature of these mounts, changing the device is extremely simple. While the base is bolted to the counter, the payment connection plate can be swapped out with ease.
ENS’s Metal Payment Terminal Stand product line supports all of the latest devices. This includes Verifone, Ingenico, PAX, Castles and more. If you are interested in adding a secure, safe mount for your store, reach out to ENS today.
ENS FlexiPole Stands
The ENS FlexiPole range of payment mounts has been designed using high quality composite material. These mounts are incredibly secure and durable and will keep your payment terminals safe. Security is built into FlexiPole Stands through a unique latching mechanism. A lock or tether can also be utilized for enhanced security.
As with metal payment mounts, there is a simple upgrade path when you change your payment device. Simply attach a new device-specific backplate to your original FlexiPole stand.
ENS’ extensive line of value payment device mounts is compatible with a wide range of terminal manufacturers. Whatever your preferred credit card terminal is, an ENS solution will seamlessly integrate with it.
The FlexiPole range has a number of solutions for the cash desk, check-out, wall and drive thru areas of the store.
ENS Charging Stands
Mobile payment terminals are fast becoming standard across the QSR and Fast Food industry. By definition, being mobile means that they are not fixed for charging. As such, a charging stand that devices can easily be inserted and removed from is vital.
ENS charging stands are compatible with Verifone and Ingenico payment terminals and have a minimal footprint, making them perfect for retail and hospitality environments.
For an example of a high-quality charging stand, look no further than the Verifone e285 Mobile Mounting Base. This charging stand provides cable management and security features while seamlessly merging mobile technology. This charging stand is ideal for drive-thru or handover payments and is also available with rotation and tilt options. With a sleek design, the Verifone e285 Mobile Mounting Base will fit right with the rest of the store or hospitality business. ENS’ stands can help with PCI requirements while delivering solutions that provide access for all to address ADA concerns.
Point of Sale Security
With the use of payment terminals comes the requirement to ensure that both your customers and business are safe from potential security breaches. Whether it be theft, card skimming or another form of criminal interference, it is vital to ensure your payment terminals are adequately protected – most fundamentally, by ensuring they are securely and safely mounted.
ENS offers a comprehensive range of payment terminal mounting solutions with a number of security features. Not only do our payment terminal stands protect against skimming and theft, but through their unique, durable design and efficient cable management, ENS Stands also ensure that your technological investments are protected for the long term.
ENS Security Accessories include:
Anti-Skimming Plates
Locks
Tethers
QSR Trends
Loyalty Schemes
With many areas of business progressing more and more towards digitization, many fast food chains and QSRs are now offering their own apps and/or loyalty schemes.
Benefits of loyalty programs:
Collection of valuable customer data which can be used to create personalized offers.
Higher sales, brand value and customer retention - for instance, loyalty scheme members tend to spend more and dine more often.
Attract new customers - for example, with welcome offers and the promise of ongoing rewards/special promotions.
Adding Tip to Mobile Payments
With the growing popularity of mobile payment methods over traditional cash payment, many businesses are now seeking to add tipping functionality to their mobile payment devices.
Benefits of adding tip:
Increases employee wages (tips can be an integral part of overall salary).
Reduces employee turnover.
Lower turnover means more staff to ensure consistently high levels of customer service.
Customers may be more inclined to leave a tip if they have the ability to do so when paying by card.
About ENS
ENS has over 11 million products in use worldwide and can be found in over 40 countries across the globe. We are the trusted solution in 85 of the top 100 US retailers, as well as leaders in the hospitality and financial industries. ENS also partners with some of the world’s largest technology companies to provide unique solutions for their devices. With Havis, ENS has added an impressive portfolio of Material Handling solutions to provide an even more extensive solution set to our partners and customers.
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.