QSR & Fast Casual Solutions
At ENS, A Havis Company, we put our knowledge and expertise into action to create sleek, modern solutions which allow for rapid and seamless customer service – the ultimate key to success in the Quick Service and Fast Casual Restaurant industry.
- Enhance customer experience
- Easily meet the demands of busy periods
- Protect your valuable POS technology
What are the keys to a successful QSR?
As the industry leader in unique, innovative and high-quality technology mounting solutions, ENS can help towards achieving the following goals.
- Rapid, efficient service
- Easy ordering whether this be in-store (at counter or at table) or in the drive-thru
- Seamless payments
Mobile point of sale (MPOS) systems are a huge growth segment in QSR/Fast Casual today, With an increasing number of new devices and innovative functionality on offer, more and more businesses are seeing the benefits. In QSR/Fast Casual settings, the benefits and use cases of mPOS devices are endless – for example;
- Taking orders at tables or in the drive-thru
- Taking payment at tables
- Taking payment at drive-thru window
To ensure seamless customer service, it is vital to ensure the fixed point of sale set-up in your Quick Service Restaurant is optimized. As the industry leader in high-quality technology mounting solutions, ENS can help you to achieve this.
ENS Metal Stands
The ENS premium range comprises high quality metal payment stands. Extremely robust and secure, ENS metal stands allow you to lock devices to prevent theft and substitution. In addition, anti-skimming solutions can easily be integrated.
Despite the robust nature of these mounts, changing the device is extremely simple. While the base is bolted to the counter, the payment connection plate can be swapped out with ease.
ENS’s Metal Payment Terminal Stand product line supports all of the latest devices. This includes Verifone, Ingenico, PAX, Castles and more. If you are interested in adding a secure, safe mount for your store, reach out to ENS today.
ENS FlexiPole Stands
The ENS FlexiPole range of payment mounts has been designed using high quality composite material. These mounts are incredibly secure and durable and will keep your payment terminals safe. Security is built into FlexiPole Stands through a unique latching mechanism. A lock or tether can also be utilized for enhanced security.
As with metal payment mounts, there is a simple upgrade path when you change your payment device. Simply attach a new device-specific backplate to your original FlexiPole stand.
ENS’ extensive line of value payment device mounts is compatible with a wide range of terminal manufacturers. Whatever your preferred credit card terminal is, an ENS solution will seamlessly integrate with it.
The FlexiPole range has a number of solutions for the cash desk, check-out, wall and drive thru areas of the store.
ENS Charging Stands
Mobile payment terminals are fast becoming standard across the QSR and Fast Food industry. By definition, being mobile means that they are not fixed for charging. As such, a charging stand that devices can easily be inserted and removed from is vital.
ENS charging stands are compatible with Verifone and Ingenico payment terminals and have a minimal footprint, making them perfect for retail and hospitality environments.
For an example of a high-quality charging stand, look no further than the Verifone e285 Mobile Mounting Base. This charging stand provides cable management and security features while seamlessly merging mobile technology. This charging stand is ideal for drive-thru or handover payments and is also available with rotation and tilt options. With a sleek design, the Verifone e285 Mobile Mounting Base will fit right with the rest of the store or hospitality business. ENS’ stands can help with PCI requirements while delivering solutions that provide access for all to address ADA concerns.
With the use of payment terminals comes the requirement to ensure that both your customers and business are safe from potential security breaches. Whether it be theft, card skimming or another form of criminal interference, it is vital to ensure your payment terminals are adequately protected – most fundamentally, by ensuring they are securely and safely mounted.
ENS offers a comprehensive range of payment terminal mounting solutions with a number of security features. Not only do our payment terminal stands protect against skimming and theft, but through their unique, durable design and efficient cable management, ENS Stands also ensure that your technological investments are protected for the long term.
ENS Security Accessories include:
- Anti-Skimming Plates
With many areas of business progressing more and more towards digitization, many fast food chains and QSRs are now offering their own apps and/or loyalty schemes.
Benefits of loyalty programs:
- Collection of valuable customer data which can be used to create personalized offers.
- Higher sales, brand value and customer retention – for instance, loyalty scheme members tend to spend more and dine more often.
- Attract new customers – for example, with welcome offers and the promise of ongoing rewards/special promotions.
Adding Tip to Mobile Payments
With the growing popularity of mobile payment methods over traditional cash payment, many businesses are now seeking to add tipping functionality to their mobile payment devices.
Benefits of adding tip:
- Increases employee wages (tips can be an integral part of overall salary).
- Reduces employee turnover.
- Lower turnover means more staff to ensure consistently high levels of customer service.
- Customers may be more inclined to leave a tip if they have the ability to do so when paying by card.
ENS has over 11 million products in use worldwide and can be found in over 40 countries across the globe. We are the trusted solution in 85 of the top 100 US retailers, as well as leaders in the hospitality and financial industries. ENS also partners with some of the world’s largest technology companies to provide unique solutions for their devices. With Havis, ENS has added an impressive portfolio of Material Handling solutions to provide an even more extensive solution set to our partners and customers.
Browse Retail + Hospitality Solutions here.
Browse Material Handling Solutions here.