How To Succeed in A Modernized Retail & Hospitality Landscape

Natalya Taylor

09.22.2022

In line with evolving trends and technology, many businesses are seeking to upgrade their Point of Sale (POS) systems. As with many other types of technology, the design of POS solutions has continued towards slimmer, sleeker designs. Alongside many other factors including store/restaurant layout, lighting and brand storytelling, technology undeniably plays a critical role in overall consumer experience. Yet, to fully benefit from investments in new POS technology, businesses must take a number of steps.

1 INVEST IN A HIGH QUALITY POS SET-UP

As a key point of contact for customers, a business’ chosen POS system plays a critical role, whether this be in terms of customer experience or operational efficiency in general. Given the high volume of customers which will likely pass through a store or restaurant over the lifetime of a POS solution, it is important that it is robust, reliable and ultimately, worth the investment. The need for robustness is especially true in instances where the chosen technology is also customer-facing and/or intended for self-service.

367 5910 A 3D BACK 02152022

2 CHOOSE THE RIGHT POS SOLUTION FOR YOUR BUSINESS

There are many factors to consider when deciding whether a particular POS set-up is right for your business. For example:

  • Is it well-designed and constructed with high quality materials?
  • Is it suitable for your current POS set-up/area (eg: the space you have available)?
  • Does it have adequate security features?
  • Does it have good ergonomics for users of all heights?
  • Is it easy to use and suitable for a fast-paced store or restaurant environment?
  • Can it be used for self-service (if desired)?

3 ENSURE STAFF ARE TRAINED TO USE THE POS SYSTEM

Lastly, it goes without saying that in order to reap the full benefits of a new, high-quality POS system, businesses must ensure that staff receive adequate training on how to operate it. With the right training, store/restaurant associates will be better placed to ensure the highest levels of customer satisfaction.

Low Profile Display Stands from ENS, A Havis Company

With a sleek, compact design, these all-new Low Profile Display Stands are an ideal fit for modern store and restaurant environments. Expertly designed with usability, ergonomics and user experience in mind, our Low Profile Display Stands are ideal for use across a range of busy Retail and Hospitality settings.

  • Expertly designed for HP Engage One Pro and HP Engage One Essential
  • Compatible with a range of VESA-compliant monitors up to 15lbs (6.8kg) *
  • Improved ergonomics and easy tilt adjustability for enhanced user experience and reduced screen glare
  • Rubber feet hold stand securely in place and ensure ease of use
  • Excellent cable management

*367-5910 only

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To learn more, download the datasheets here.

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