FAQs
Below are some of our most frequently asked questions. If you still have a question, please call or email us and we will get back to you as quick as possible.
How Can I Talk To A Live Person?
Feel free to contact any of our knowledgeable Customer Service Representatives at 1.866.452.1255.
What Is The Warranty On Your Products?
Please click to read the full ENS and Tailwind Solutions Warranty Statement
Are ENS Products Compliant With The ROHS Environmental Standard?
ENS products are RoHS compliant. We are committed to compliance with all applicable laws that concern human health and environmental risk.
How Can I Ship My Order To Canada Or Other International Places?
Please call any of our knowledgeable Customer Service Representatives at 1.866.452.1255 to make arrangements.
Where Are Your Products Made?
All ENS products are proudly made in the United States of America.
What Are Your Business Hours?
ENS office hours are Monday to Friday, 8 a.m. to 5 p.m., Central Standard Time.
What Is Your Return, Refund And Cancellation Policy?
All sales are final due to the custom nature of the products.
What Is Your Privacy Policy?
Please see our full privacy policy by clicking the link: Privacy Policy
How Can I Order?
Typically at ENS we build to order and stock a limited quantity of our most popular products. ENS is primarily a business to business manufacturer. At this time we only accept credit cards as payment for items on our ecommerce site www.TechTower.com. If this is your first time ordering with ENS, please contact us at [email protected] or 1-866-452-1255 and our Customer Service Department will guide you through the simple process.
CONTACT US
main: 952.767.1005 | toll free: 866.452.1255




